Archive for November, 2009

Web 2.0 Expo NYC: Day 4 – The Insanity

Tuesday, November 24th, 2009

The final day at the Web 2.0 Expo seemed close to what a zombie convention might be like – people shuffling around looking tired and drained, but motivated by some unknown force to consume the nutrients from the brains of the speakers…

Okay, maybe that is a little extreme, but still everyone looked truly exhausted. The final day of the event was a good one, and what I took away was that while the term “social media” may evolve into various other terms, the concept itself is not just a trend. And here’s why: the kids are the ones in control and the kids are going to continue to develop new and more advanced interactive communities/technologies.

There has been a major culture shift. Today, people want to connect with real people. They want transparency. A great example of how this is already making an impact is Beth Noveck’s (Executive Office of the President/OSTP) work toward putting open government into play. This includes sharing government data with the people for full transparency. (She also had a great comment about the importance of “Do-Tanks” versus “Think-Tanks” that I just loved!)

So this is it, the end of my week of social media madness. The event overall was really great and I am so happy that I had the opportunity to go. I’ve never felt more excited about the future, and if you have any doubts just remember this:

Web 2.0 Expo NYC: Day 3 – The Exhaustion

Wednesday, November 18th, 2009

Oy! Just got back to the New Yorker Hotel after another long day of idea building and concept crunching and boy are my brains tired – seriously. Speaking of the New Yorker though, they are a perfect example of how to use Twitter to resolve customer concerns. When I arrived I sent out a tweet that read:

“Made it to the New Yorker Hotel in Midtown Manhattan. It’s a nice enough place, but the room is tiny – I’m sleeping in the bath pretty much…”

And they replied:

“re: small room. Our apologies, Katie. We don’t have as much land space as you guys in Cali :)

How awesome is that? A business that listens to its customers and responds in a timely manner? Yes please!

Anyway, the speaker of the day goes to Clara Shih who gave a terrific talk about how Facebook is changing business – and everything else. Explaining that the last decade was spent observing the World Wide Web, Shih says this new era is all about focusing on the Social Web. Shih is a wonderful public speaker – eloquent, poised and very charismatic. However, the highlight for me was winning a copy of her popular book, The Facebook Era.

At the beginning of her talk she encouraged the audience to participate via Twitter and announced that the person with the seventh tweet would win a copy of the book. At the end she revealed the winner – and it was me! WOOHOO! I was pretty happy.

Second place speaker goes to Mike Lewis, whose talk about ROI and Social Media was unfortunately hijacked by the audience. Instead of him being able to give a great presentation (and it was great at the beginning), it turned into a Q&A that would not end. People were so rude and disrespectful of his time and I was unbelievably irritated. Sigh. Mike was great though and has a lot of really fantastic things to say.

Tomorrow is the final day of the expo and I am happy to say that I have already learned a lot and met some great people. It’s going to be hard to say goodbye, but I miss my bed and my pup – oh and the Gunn/Jerkens office ;) .

Web 2.0 Expo NYC: Day 2 – The Hugeness

Tuesday, November 17th, 2009

It would be an understatement to describe the Javits Center as humongous. The glass beast that stands on the shore of the bay seems to be an endless labyrinth of booths and rooms and signs – it’s just massive.

Once I finally figured out where I was though, I made my way to this morning’s first talk, which covered Web Search and the progression from static to social to real time results. Hosted by Eric Schonfield, Akhil Wable, Tobias Peggs, Vik Singh and Gerry Campbell, it was more of a discussion about the idea of realtime search and what it should be. The big idea that struck me was the concept of “freshness over timeliness.” This speaks to indexing content based on what is the most fresh and useful versus what is the most recent. I think we are going to be hearing a lot more about this within the next few months.

After a brief lunch I was able to sit in the fourth row for the Keynote presentations – wow. What an experience. It started off with Tim O’Reilly and his War for the Web analysis. He said some really great stuff about how companies need to focus on development for the greater good versus creating new technologies that lead to a monopolized system. From there, we enjoyed an interview with the CEO and Founder of Digg.com, two super young-looking gents with so many ideas – it was a tough act to follow. And yet…

Chris Brogan is a guy who never really charmed me. I heard all of these wonderful things about him, but it just never really clicked with me I guess. Until today. When Brogan took the stage he commanded the audience’s attention. His ideas were simple (worry about listening more than you worry about what to say), his delivery eloquent (“The difference between an audience and a community is which way you turn the chairs.”), and the response was noticeable (an applause that was more than animated). I have been converted. Mr. Brogan, you do know what’s up.

Caterina Fake, the genius gal behind Flickr also spoke quite a bit about start up companies, her new project Hunch.com (so very cool!) and “the power of less,” a running theme of this year’s expo.

Now I’m off to another seminar, so I bid you farewell!

Web 2.0 Expo NYC: Day 1 – The Arrival

Monday, November 16th, 2009

Ah yes, there’s nothing like arriving in New York City after a delayed flight and near-death cab ride. You just cant beat it. The city lights are shining bright, the streets are singing a siren song of car horns and, so far, the people have been as cold as the crisp November air.

That said, I’m extremely excited for tomorrow morning. The Web 2.0 Expo signs are all over the place and the folks on the sidewalks have a certain “I’m a tech nerd!” look about them that is just so charming.

Tomorrow’s schedule is pretty full. I’ve got “The Future of Web Search: From Static to Social to Realtime” in the morning, followed by five other seminars that cover online engagement, ad strategies in Social Media, user-generated content and more.

Great Minimalist Ads

Friday, November 13th, 2009

A fantastic collection of minimalist ads is up at creativebits. From the cute to the risqué, there’s a lot of memorable work in there–and dig all the white space!

FedEx_Statue-of-Sugarloaf.preview

Buick to Lexus: "Ya Burnt!"

Thursday, November 12th, 2009

buick-vs-lexus-billboard-

Awesome Moments in Corporate Branding/Intellectual Property Management

Wednesday, November 11th, 2009

I was making my way over the Vincent Thomas Bridge yesterday en route to the LBC, when a container truck bearing an unusual logo for MOL shipping caught my eye:

MOL_Gator1Pretty cool, right? I mean, a wide-eyed gator hoisting a nondescript (but surely valuable) shipment over one scaly/burly arm? And did you notice his tattoo? Because he has a tattoo. Let’s face it, you’re not likely to find a sweeter corporate emblem…not on a semi truck, anyway.

Naturally, my first thought was, “there has to be a t-shirt of this somewhere.” A quick Google search (internet skillz!) was fruitless–not even an unauthorized Cafepress knockoff to be had. What I did find was a cool story on John Young’s blog about his own quest for an elusive MOL gator tee.

John went a little more all-out than I did, going so far as to get in touch with MOL’s manager of corporate communications, who was delighted to offer up hi-res art files for John’s personal use. It’s a nice reminder that not every company is as fiercely overprotective of its IP as, for instance, a certain mouse-eared company that I don’t have to name (but it’s Disney).

And if anybody sees an old MOL teamster’s shirt on eBay, please drop me a comment here.

Exploring the Social Media Solution at AFI DigiFest 2009

Friday, November 6th, 2009

By Guest Blogger Richard Ha

This past Wednesday I had the opportunity to attend AFI DigiFest in Hollywood. There were so many smart and creative people there speaking (and learning) about the new ideas that are coming out of the AFI Digital Content Lab.

Four teams presented their projects, describing their main challenge and how the team (comprised of everybody from computer programmers to design agencies) worked together to come up with a solution. The central theme for all of the solutions seemed to be Social Media and how to leverage all of the new ways people connect.

FutureStatesMy favorite was the team from ITVS, which came up with an iPhone app that tied in to an upcoming online fictional series called FutureStates. The series is made up of short films that take place in the near future and speak to some sort of social issue happening today. Instead of just opening the films up to comments to “make it social,” the team developed an app that lets people make their own predictions for the future. All of the predictions from the films as well as the ones submitted by users are plotted on an interactive timeline.

Like all cool things, you kind of have to see it to appreciate it (the programmer was so right on when he said it was Guitar Hero-esque), but it looked nice in the demo. I’d keep my eye on their blog for the latest on it though. They’re public so give them some love! (more…)

Social Media Musings: Gurus, Blogs & Twitter Time

Thursday, November 5th, 2009

With so much buzz surrounding Social Media, everyone is trying to chime into the conversation, even if they’re not quite sure why.

Businessperson 1: Everyone is using Facebook. We need to use Facebook.

Businessperson 2: Yes, and Twitter. We need that too.

Businessperson 1: Agreed. Open up a Facebook and Twitter some ads at our customers. Then let’s put a Blog on it.

Businessperson 2: Yes, Blogs are also things that we need. Many Blogs.

Businessperson 1: Perfect. Our Social Media strategy is really going to synergize with the networks.

Businessperson 2: Agreed.

I’m not saying that I’m a Social Media genius. In fact, one of my biggest pet peeves is when a person labels him/herself as a “guru.”  This arena is changing and growing everyday, and for someone to claim that they have it all figured out is, well, maddening. However, I do know how important establishing an online presence is, and that in order to do that you need to seriously evaluate what you want to accomplish. That said, there a couple of things that have been on my mind lately…

Great example of what I mean

Prologue to a Blog

Yes, blogs are wonderful. They’re a great way to flaunt your knowledge, address customer concerns, share news and events and to show your clients that you care about what is happening in your industry. However, it’s important to know what you are using your blog for before you begin. Do you want to let everyone know how incredible your new community is? Are you looking to create a photo journal, documenting the progress of your new project? Whatever the purpose is, know it before you start. Don’t just plop one together and think that’s all there is to it. It requires you to learn as you go (What posts are people reading? What are folks talking about? Can people gain anything from reading it?), and it takes a great deal of time and effort. There, I said it.

Do You Have Time to Twitter?

Twitter is a great way to get real-time action from your clients, co-workers and everyone else on the globe at this point. It’s growing faster than the Blob in Chuck Russell’s 1988 remake and, best of all, it’s free. Well, sort of. Time is money, after all.

Twitter is what is referred to as a micro-blog because you are limited to 140 characters per post. So you think to yourself, “Great, that will be super-fast to use and it won’t be time-consuming at all. Yippee!” The problem is, in order to be a useful voice on Twitter, you need to remain active. This means posting at least a few times a day and, more importantly, making those tweets worth the read. An example of something that’s not worth the read: “I’m driving to work now.” It may be a tough style to get a grip on, but after a while you’ll get the hang of it.

I feel like these tools both require an understanding of how much time can be consumed by online efforts. For a terrific article on time management, check out this post by Amber Naslund. I will be going to see her speak at this year’s Web 2.0 Expo in New York – I can’t wait!