Archive for May, 2010

Sayonara, Sarah!

Friday, May 28th, 2010

If you’ve called our office since last fall, you’ve probably had the pleasure of speaking with our intern, Sarah. Sadly, today is the last day of her internship here at Gunn/Jerkens. Sarah came to us from a program called “Hire a Youth” which helps people find a job and prepare them for the skills they would need to be successful in the workplace. She did such a great job that after her tenure was over, we asked her to stay on board as our intern. Before she leaves, we asked her to share some stories about her time here at G/J.

What’s your favorite memory from your time at G/J?

I have two. One was Halloween when Casey dressed up as David Bowie… or was it Billy Idol? Either way it was such a fun time seeing all the clever costumes. I remember Lauren was the person on the front of the Wheaties box and she was wearing a big orange box for a costume. I do not think she could even sit down in it but she stuck it out. I think she even won the best costume contest.

And the second was for Easter when we had the office egg hunt. It was funny because I had found my two eggs within a minute, but there were a few people who could not find any! Eventually the whole office started helping those people find their eggs. It was a fun day. Linda said she was “the master of hiding eggs!”
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5 Awesome Things About the Awesometown Campaign

Thursday, May 27th, 2010

First some background information: Newhall Land wanted to reenergize Valencia, a master-planned destination in the city of Santa Clarita, California. They really wanted to get folks excited about the area again (it had been off the radar for a while), and also to spread awareness to potential homebuyers outside of the Santa Clarita Valley area. Okay, so now you know that part. Here are five of our favorite things that came out of the campaign.

  1. The Real People of Valencia – Before the campaign was conceived, team members got to know Valencia through its residents. After all, they are the experts. It was amazing (and instructive) to hear the enthusiasm they have for their community. Just casually chatting with them, we captured unsolicited responses about the great schools, safe neighborhoods and outstanding local amenities – they sounded like professional spokespeople! And almost every person that spoke with us described it as “awesome.” We couldn’t have asked for better inspiration.
  2. Valencia Online – Part of the campaign was creating a strong online presence for Valencia. To do this we looked at the existing activity – and wow, was there a lot. We discovered that there were plenty of blogs, Facebook pages with healthy interaction, reviews of local venues and more. We leveraged that participation to create an online community center in the form of an all-new website, blog, Facebook fan page and Twitter profile. Within weeks, there were thousands of followers, great conversations and loads of comments about the new campaign. It was thrilling to see the fan base populate so quickly, and to see the passion come out in real time.
  3. The Response – Social media sites made it easy to measure immediate reactions to the campaign. It was so fun to do Twitter searches right after we launched and read all of the “I think I just saw a bus that said ‘Awesometown’” types of updates. It was kind of funny how quickly the name stuck and people started referring to Valencia as “Awesometown.” We were thinking that we should create an “Awesometown” location in Foursquare; before we had the chance to, a resident had already done so. The fact that the concept ended up getting embraced by residents let us know that people were seeing and thinking about the campaign.
  4. The Creative – In the initial concepting of the reintroduction campaign, the client let us know that they wanted something that would make a splash in their advertising. By working with a client that was game for something unique and creative, our team really got the chance to shine and explore ideas that might have been too “out there” for other projects. Everything from the copy to the photography to the ad design is different than anything else we’ve created here at Gunn/Jerkens; it’s much more cheeky and fun. And because the designs were so eye-catching, we were able to share lots of Twitpics with the team of people snapping shots of billboards and other ads with their phones.
  5. The Contest – This was a blast. We asked for submissions that demonstrated what makes Valencia “awesome,” and the entries were great. We received hilarious music videos, cute poems, short stories, beautiful photography – the works! It was terrific to see so many people getting so excited to be involved in this whole project, and it was a lot of fun watch it all come together.

So what’s next? You’ll just have to wait and see!

The Battle for Mayor is ON!

Friday, May 21st, 2010

I am a long-time Foursquare enthusiast. That may seem like the nerdiest thing to many of you, but to me it is a fun way to connect with new people, learn about new venues and get sweet deals at my favorite haunts.

WHAT’S FOURSQUARE?: Real quick – Foursquare is a location-based social networking website, software for mobile devices, and also a game. Users “check in” at venues using the program. They are then awarded points and sometimes “badges.”

So, I have been checking in at our building and our office, and as I have the most check-ins at these locations, I have been elected the “Mayor.” Now, as soon as someone checks in one more time than me, they will oust me and become the new Mayor themselves. Well, I will tell you right now that I have campaigned too long and too hard for that title, and I refuse to just roll over and watch one of my co-workers nab it from me.

Currently, there are two other employees that hope to steal this great honor from me. I won’t divulge their names, but they know who they are. The battle is on, guys. Bring it!

In Honor of Bike to Work Day!

Thursday, May 20th, 2010

Enjoy Some Monday Awesomeness

Monday, May 17th, 2010

We’ve been having an absolute blast with the Awesometown campaign for Valencia, California. Recently, a contest was held asking folks to submit videos, songs, poems, stories and photos that illustrate what makes Valencia such an awesome place. The winners were announced this past Saturday, and we thought we would share a few favorites that have kept us smiling here in the office.

A special thanks to all the participants!

Yeah, Friday!

Friday, May 14th, 2010

Just had an incredible team meeting here at Gunn/Jerkens with inspiring words from Katie, Richard and Chris! Lots of exciting stuff is on the docket, so be sure to keep it here on the blog for more updates as we work toward spinning the world on its head. Have a great weekend, everybody!

Exploring Spindex: Microsoft’s “Social Personal Index”

Thursday, May 13th, 2010

When I was at Web 2.0 in San Francisco, I received an invitation to beta test a new project developed by Microsoft’s FUSE Labs. It’s called Spindex, a name that came from the idea behind the service, which explores your “Social Personal Index.”

I brushed off my old-school Hotmail account (since you need a Windows Live account to use Spindex) and entered in my Facebook and Twitter account information, as well as some RSS feeds. In one way, it’s an aggregator so you can see all of the updates from all of your networks in one place with the ability to filter them down (e.g. update the stream to just see the Twitter updates of people you follow). You can also make status updates directly from your dashboard so it’s easy to send something out to your Twitter followers, your Facebook friends or both simultaneously.

However, the FUSE Labs team made a point of telling everyone that Spindex is not just an aggregator. The real power of it is that it lets you see what your friends, family and network are talking about at any given moment, and you can also search your networks’ updates for any topic. So you’re really able to explore your topics of interest in the context of people you’ve trusted enough to be part of your (online) social circle.

The right side of the dashboard displays recently shared links, recent photos and news stories. You can also see your personal “trending” topics – this is what people in your community are talking about or sharing as opposed to something like Twitter’s trending topics which looks at all user activity. Mine is pretty boring since I follow or “like” a lot of social media or advertising people in order to stay on top of what’s going on in the industry. So I can count on “Facebook”, “Twitter” and “iPad” being trending topics for me.

When I search “iPad” from my trending terms, my stream filters to only show content where my network is talking about the iPad. If I scrolled down, after those posts would be public updates with that term. In the right side, Spindex shows me some articles that are relevant for that search term (powered by Bing, of course).

Or if I click on something from my stream, it updates the right side with relevant articles based on those keywords. For example, Spindex looked at this tweet about typography and returned more links to articles and sites about the same topic.

Or you can do a search for a term in the top search bar and it will return your friends’ tweets and status updates with that term and relevant articles (i.e. “wedding”).

I am still messing around with and getting used to Spindex (I didn’t even get into the subtrends feature!), but I am liking it so far. As more and more people adopt a more social way of being online – not just updates of what they’re doing or where they are but also sharing articles or sites that they find interesting – this is going to become an increasingly valuable tool. When you look for a recommendation for something, you probably reach out to your friends first; Spindex makes it easy to do so.

Web 2.0 Expo 2010 – How Does that Brand Make You Feel

Friday, May 7th, 2010

I’m back in Long Beach and I’m still coming down from information and idea overload I experienced at the Web 2.0 Expo this week. I started digging into my tote bag of handouts and other goodies from the Expo Hall to pass out to the right teams, and I still have a lot to sift through. I’ll probably need to do a series of blog posts or something with more interesting tidbits from the week. To start, here’s something insightful from my last day in SF.

I went to a session on about Brands and Customer Communication and one of the speakers was Ilana Rabinowitz from Lion Brand Yarn. When you think of a yarn company, you might not think of a company that’s on the forefront of social media, but I love how the Lion Brand Yarn uses their social media presence as a way to connect with their customers. Ilana spoke about the fact that, at the core, all of the decisions they make are based on emotions, including their buying decisions. At the craft store, their products are just one section of a huge wall of yarn; social media lets them create that emotional bond with their customers.

Go to their Facebook page to see how they’re creating a community surrounding their brand. They aren’t just racking up “Likes” for the sake of having a large number; their fans are commenting on posts and contributing to the community. In late April they asked a simple question – “What’s your favorite rainy day crochet or knit project?” – and they received over 860 responses. Similarly, their blog posts give customers the opportunity to share their experiences and points of view. A good example is when they asked which activity “makes you better,”  knitting or crocheting. Browsing through the hundreds of comments, you’ll read some simple and some emotional words about what knitting or crocheting brings to a customer’s life. And those emotions are immediately getting attached to Lion Brand Yarn who gave them this forum to share. (You can check out some top responses in this later blog post. (more…)

Web 2.0 Expo 2010 – Day Two

Thursday, May 6th, 2010

Day 2 of Web 2.0 was packed full of more great speakers! It started off with an iPhone flying a helicopter – does it get much cooler than that? I’ll write about the sessions I attended on Wednesday in another post, but yesterday I spent more time on the Expo Hall floor and spoke to more great companies with services that I think can really help our clients speak with their consumers in a way that leverages all the capabilities of the web.

It’s going to be exciting to bring the information, ideas and contacts back to the entire G/J team and really brainstorm on how all of the innovations can be translated to our clients’ online worlds.

In meeting with the different exhibitors, it was easier for me to understand their products when I put things into the context of how our clients would benefit from. I looked at everything from SEO-optimization tools to social sites that help plan and coordinate community events to even a cloud-based font service. That’s right, I am not hogging this trip with a social and traditional media agenda completely; I am coming back with some goodies for the design team!

More to come…

Guy Kawasaki Talks Twitter, Blows Minds

Wednesday, May 5th, 2010

While Richard is off in San Francisco, I am virtually attending this year’s Social Media Success Summit – a month-long, online event. Yesterday marked the kickoff of the event with a very informative presentation from Mr. Guy Kawasaki.

If you’re unfamiliar with Kawasaki, he is one of the most active marketers on Twitter. He’s also the wizard that brought us AllTop.com, which is a must-explore site in my book. The day I discovered this site was like the day I first tasted sushi – quite epic.

Guy’s presentation covered tons of fantastic search tricks and tools that even I, in my extreme geekiness, had never heard of. He definitely knows every angle of Twitter and how to maximize real-time search to propel your mission, whatever it may be. Some of the insight he had to share was really mind blowing, and his blunt approach to addressing Social Media concerns was very refreshing.

Some quick links to check out are: AllTop.com, @CleverAccounts, SmartBrief and ObjectiveMarketer.com

I’m looking forward to a full month of incredible content, so stay tuned for more goodies!