Archive for the ‘Branding’ Category

Claim It Or Lose It

Friday, August 12th, 2011

An unclaimed Facebook page is like an unclaimed star on Hollywood Boulevard. You know that someone’s name should be on that star, but you don’t know whose and don’t know when that star will be claimed. Likewise, when you see an unclaimed Facebook page, you know the page is representative of a certain brand, but it’s unclear as to whether or not a designated representative of the company is moderating that page. For all you know, it could be your next door neighbor or that disgruntled patron who now spends countless hours posting blog stories about how horrible his customer experience was during his last encounter with the brand.

According to a recent article titled “Unclaimed Facebook Pages Torment the Fortune 50,” by B.L. Olman, managing director of emerging media at Proof Integrated Communications, Fifty-eight percent or 29 of the Fortune 50 companies have an official Facebook page. Forty-two percent or 21 of the Fortune 50 have at least one unclaimed Facebook page – sometimes in addition to their official Facebook pages, and sometimes as their only representation on Facebook. Who is managing these unofficial pages on behalf of the brand?

Facebook actually created community pages using information found on Wikipedia. While the free exposure might initially be enticing – it’s actually highly detrimental to the brand’s reputation. Anyone in the Facebook universe can add photos, information, videos, negative reviews and spam, just to name a few, and there’s nothing your company can do about it – it’s a reputation management nightmare!

Don’t let someone else take control of your brand’s social presence. Be proactive rather than reactive – claim your company’s Facebook page today!

To stay up to date on all the new and innovative happenings at Gunn|Jerkens, check back often, follow us on Twitter (@GunnJerkens) and “Like” us on Facebook.

Share and Enjoy:
  • Print
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • Reddit
  • Tumblr
  • Twitter

2011 HOW Design Conference: A Few Lessons

Monday, July 11th, 2011

A couple of weeks ago I had the pleasure of attending the 2011 HOW Design Conference in Chicago. Four amazing days and 15 inspiring sessions by industry professionals made for an exciting experience. The design conference, presented by HOW magazine, provided a packed weekend full of creativity, management and technology developments in the design field. Each presentation I attended was uniquely fascinating, so I thought I would share a few key thoughts I took away from the conference.


Know your creative process.

Creative academics Glenn Griffin and Deborah Morrison shared their insights and investigations into the creative process. They worked with top creative professionals and asked them to create a visual answer to the question “What does your creative process look like?” Here is one illustration (my favorite!) they shared with us:


[It may be hard to read, but this person's process is: 1. Input; 2. Blend; 3. Tickle (such an appropriate word!); 4. Output.]

The key message in their presentation was understand your process and you can be more efficient, effective and gain self-confidence. The last one hit home for me—if you know that you always doubt and agonize before getting your “big idea,” stop worrying, work through the anxiety and recognize that it’s part of your process. Here are some other points they shared:

Process is personal. Embrace your idiosyncrasies. Identify your favorite pen, foods, etc. you use in your design process.

Document your habits and routine. Does time of day, lighting or who’s around you have an effect on your creativity?

Reflect upon your core creative values. Establish your own “manifesto” to determine what’s important to you.


Innovate and adapt.

Consumers are driven by changing technology. Gail Towey, chief creative and editorial director for Martha Stewart Living, shared how their magazine is taking advantage of apps for the iPad to create deeper experiences for their users. Stories are now told on different levels. In addition to the written (text) and visual (photography) story used by traditional print media, new technologies create the opportunity for video and audio storytelling, providing a more authentic experience.


Assess and reassess.

Consider the consumer at the point of engagement. Think about the consumer’s buying process and focus on what the consumer is interested in at each stage within it. Most users are researching today to buy tomorrow, so it’s important to educate and nurture consumers. A major part of design is establishing trust throughout that process.

Once “done” with your design, reassess. This most obviously applies to web design. Look at your web analytics. What platforms are your users using? What is the user’s navigational flow on your website? Unlike print media, once web design is live, we can reassess, improve and update the design. That’s part of the beauty of the web: if your design or message fails, you can change it.


Designing for the mass market is designing for one person.

Design for your sister, uncle, neighbor, etc. Think of a person you know who fits the demographic and target market you’re designing for. This is a simple (and seemingly obvious) message that stuck with me.


Designers love free swag.

Any down time between sessions was spent at the HOW Design Live Resource Center where various companies parked their booths for the weekend and gave out free swag. By the end of the conference, I had a suitcase full of brochures, swatch books, bags, posters, etc. to bring back to the office.

One of my favorite booths was that of Neenah Paper, which was decorated with bright colors and creative use of fonts. The brains behind the booth was Design Army, who creatively marketed the paper company by using clever, provocative lines like “Get in-between the sheets with Neenah in Chicago” and “Neenah is smooth, rough and available.”

Another notable booth was the Utopia paper booth. They invited two artists, Molly Z. and Chris Gliebe, and gave them blank mural canvases to create something beautiful. In addition to the larger murals, each artist also created a series of note cards and posters (printed, of course, on Utopia paper) that they gave out to attendees.




Chicago, home of the ferris wheel…and so much more.

This was also my first trip to Chicago. Coming from an architecture background, I was excited to finally visit this beautiful city. One of the things I enjoyed most about sightseeing in Chicago was the juxtaposition of Beaux-Arts classicism against modernist steel-glass construction. From Mies van der Rohe to Frank Gehry, it seems that every notable architect has in some way made a mark on this historical landscape. Of course I had to take the obligatory architectural photos. They’re documented here on my personal blog: styleandsyntax.com » chicago2011


HUGE THANKS to Linda and the entire Gunn | Jerkens team for making this possible. It was an amazing experience and I hope I was able to bring back some useful nuggets of information for everyone!



Share and Enjoy:
  • Print
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • Reddit
  • Tumblr
  • Twitter

Gunn|Jerkens Social Media Workshop

Friday, June 17th, 2011

Rules Don’t Apply: It’s Time to Join the Conversation

On Tuesday, June 14, 2011, Gunn|Jerkens hosted a successful social media workshop for a group of building industry leaders in the Southern California region. This exclusive event was held at the Lutron Experience Center in Irvine, CA.

For over a year Gunn|Jerkens has been tracking the behavioral patterns of potential homebuyers as they move through the buying cycle. The findings correlate the downturn of the economy with the extended buying cycle, resulting in greater amounts of time homebuyers are now taking to assess all their options before purchasing a new home. For homebuilders, this means that establishing and nurturing relationships with these potential purchasers over this extended period of time is more critical than ever. But how do you reach potential customers if they have never set foot in the sales office? You have to meet them where they are – online and on social networks.

The Gunn|Jerkens Social Media Workshop was an interactive forum designed to begin the conversation on how social media can be used in the building industry to build brand awareness and loyalty, cultivate meaningful relationships with homebuyers, and at the end of the day, help sell homes.

Tuesday’s workshop was filled with valuable and engaging content, including two guest speakers from GE® and Newhall Land. One of GE’s online marketing team members presented an in depth case study on their L.O.S.S. (Laundered and Orphaned Socks Society) campaign which debuted earlier in 2011. L.O.S.S. was the company’s first campaign created specifically for social media. The speaker from GE® offered insight into its strategy for creating the GE® social footprint, lessons learned throughout the campaign and its measurable results. Newhall Land also presented a case study on their ongoing Awesometown campaign, which was created by Gunn|Jerkens to reinvigorate the master-planned community of Valencia, California after two years without any marketing. The study focused on integrating social media marketing with traditional marketing techniques to maximize brand exposure. Social media was presented as a tool to build community and a major force in driving traffic both online and onsite.

In addition, some of the major topics covered included the current state of the social world, the paradigm shift from traditional push marketing techniques to conversation, successful social media strategies, understanding what and how you can measure to determine ROI and the future of online marketing.

Gunn|Jerkens would like to thank the Lutron Experience Center for providing the ideal space to host the workshop and to the guests in attendance, including Brookfield Homes, D.R. Horton, Playa Vista, The New Home Company, Newhall Land, The Building Industry Association, Orange County and William Hezmalhalch Architects, Inc.

Founded in 1983, Gunn|Jerkens Marketing Communications is a premier Long Beach-based marketing communications firm specializing in real estate marketing and advertising. A leader in the industry, Gunn|Jerkens prides itself on providing fully integrated branding and marketing solutions that embrace the future and propel marketing to new heights, utilizing the latest trends in mobile, web and social media. With a passionate commitment to excellence and superior quality, Gunn|Jerkens partners with clients to ensure they receive measurable results and are kept up to date and in touch with their target markets.

Rest assured the conversation is just beginning! Do you want to join the conversation? Contact Gunn|Jerkens to get connected and stay tuned for the next workshop coming soon to an area near you.

For more information on Gunn|Jerkens, please visit gunnjerkens.com, call (562) 499-6707, follow on Twitter (@GunnJerkens) or “Like” Gunn|Jerkens on Facebook.

Share and Enjoy:
  • Print
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • Reddit
  • Tumblr
  • Twitter

It’s not what you look at that matters – it’s what you see.

Thursday, June 9th, 2011

Gunn/Jerkens recently finished a project for a terrific client, O’Brien Homes. We created a whole new website design for the homebuilder, which we’re very proud of but more importantly the client is too! We realize that good design is required to function well, not just look good. Part of our goal with this project was to create a space that provided users with an easy-to-navigate website that didn’t ask the user to click through too many pages to find the sought-after information.

Charles Eames once said, “Design is a plan for arranging elements in such a way as best to accomplish a particular purpose.” With this in mind, we wanted to create a website capable of being used for two different purposes: 1) to promote the different O’Brien Homes neighborhoods available to potential homebuyers; and 2) to promote O’Brien Homes as a company that provides the valuable information its customers are searching for. In order to do so, we had to find the right combination of corporate formality and the neighborly warmth O’Brien Homes is committed to.

Here are a couple of our early concept designs…

Although this design clearly incorporates images to reinforce the concept of family living, there are too many things for the eyes to focus on, creating confusion and limiting easy navigation for the user.

The second design is much cleaner than the first, but the page lacks the inviting feeling that O’Brien Homes is known for.

We knew with the second design that we were getting close, but still needed to make a few tweaks. Here’s what the finished product looks like…

This version offers a clean design that is entirely user friendly and easy to navigate. A potential homebuyer can:

  • Immediately see the cities that O’Brien Homes has neighborhoods in
  • Conduct a quick search for available homes
  • Get information on qualifying for a home loan
  • Request special offer notifications and view updates from the O’Brien Homes team
  • Contact the O’Brien Homes corporate office
  • Learn more about the O’Brien Homes team
  • Request repair service on purchased homes

The map on the homepage has been simplified to highlight only the locations O’Brien Homes has communities in. This design also makes better use of the space on the page and highlights key functions that are of interest to the user, such as the special offers & updates and “what’s new” sections. Also, notice the main image on the final design distinctly illustrates the comfort of O’Brien’s homes and is consistent with the company’s brand and slogan, “Building homes with character.”

We’re very pleased with the end result and want to give a big “thank you!” to the entire O’Brien Homes team for the opportunity to spearhead this project. It was a pleasure to work with you!

To stay up to date on all the new and innovative happenings at Gunn/Jerkens check back often, follow us on Twitter (@GunnJerkens) and “Like” us on Facebook.

Share and Enjoy:
  • Print
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • Reddit
  • Tumblr
  • Twitter

You Can Always Spot Someone Who Lives at Alamo Creek!

Tuesday, April 5th, 2011

Gunn/Jerkens just released the video it created for the new Shapell Homes campaign “You can always spot someone who lives at Alamo Creek.” It’s been three months in the making and well worth the wait! We want to send another thank you to all the stores and shopping centers that allowed us to shoot in their facilities: Blackhawk Plaza, Jellyfish Spa, d.bar, Flaunt Boutique, Cloud Nine Skin and Body Care and Draeger’s Market. And finally, we owe a special “Thank You!” shout out to our great client, Shapell Homes, the entire Shapell Homes team and the Alamo Creek sales team for their assistance with this project.

And now, without further ado, enjoy your front row seat to the video premiere!

Share and Enjoy:
  • Print
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • Reddit
  • Tumblr
  • Twitter

Another Day in Awesometown!

Friday, February 25th, 2011

A little over a year ago, Gunn/Jerkens was given the task of reinvigorating a community, already established, in a creative and distinctive way. This was right up the Gunn/Jerkens alley! One of the many different approaches to the job included interviewing community residents. The recurring word of choice by residents to describe their community was “awesome!” And thus, Awesometown was born.

Throughout 2010, Gunn/Jerkens worked tirelessly to build a marketing campaign that spoke to current and potential residents, inspiring pride to rediscover its base – the people. Using creative ads, media sharing contests and live events, Gunn/Jerkens was able to deliver in a major way. The impact of the campaign was most evidently confirmed at the October 2010 Gourmet Food Truck Festival in Valencia. Initially expecting 3,000 hungry visitors, the event drew in over 10,000 by the close. Further, the campaign drew so much attention within the industry that its success was noted and honored, receiving a coveted SoCal Award and two awards at Nationals, one for Best Integrated Internet Marketing Campaign and a second for Best Special Promotion for its Gourmet Food Truck Festival.

National Award

Fast forward to the present and we see that Awesometown has proved to be exactly what it started out to be: “Built as promised.” Residents today are actively engaging in their community both at home and online. Today, Valencia’s Facebook following is well over 5,000 and growing every day. This year, Gunn/Jerkens plans to continue with edgy and engaging marketing, helping Valencia residents share the awesomeness that is Awesometown.

We’re grateful for the recognition and honored to work with such amazing clients and residents of Awesometown. To discover Awesometown for yourself, visit Valencia.com, “Like” Valencia on Facebook and follow the community on Twitter.

Share and Enjoy:
  • Print
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • Reddit
  • Tumblr
  • Twitter

What has Gunn/Jerkens been up to lately?

Friday, February 11th, 2011

For the past two days the Gunn/Jerkens team has been working fervently to create a video for the new Shapell Homes campaign “You can always spot someone who lives at Alamo Creek.” We owe a big “Thank You!” to the Shapell Homes team, Alamo Creek sales team, the City of Danville, Blackhawk Plaza, Jellyfish Spa, d.bar, Flaunt Boutique, Cloud Nine Skin and Body Care and Draeger’s Market for their assistance with this project.

Stay tuned in! Once the video is complete, we’ll be writing another post and you’ll have a front row seat to the premiere!

Director and film crew setting up the scene.

A beautiful day filming at Blackhawk Plaza!

Actress, Amber, getting ready for her scene at d.bar in Blackhawk Plaza.

Shapell Homes team member Lindsey makes her debut as an “extra” on the set.

All in all, the shoot was a great success and we can’t wait to show you the finished product, so stay tuned!

Share and Enjoy:
  • Print
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • Reddit
  • Tumblr
  • Twitter

Making Super Bowl XLV a Social Media Event

Wednesday, January 26th, 2011

Super Bowl XLV is less than two weeks away and we know we can look forward to viewing numerous creative and innovative ads during the event. I prefer the funny and overly exaggerated ads for this occasion. Which do you prefer?

This year the companies producing ads we are expecting to hear buzz about include: Anheuser-Busch, HomeAway Inc., Audi, Best Buy, BMW North America, Mars, Bridgestone, Mercedez-Benz, Careerbuilder, PepsiCo’s Doritos, Chrysler, Pizza Hut, Coca-Cola, Skechers, E-trade, General Motors, Volkswagen of America and others.

But how can we keep score of which brand presents the best ad? Introducing Brand Bowl! Brand Bowl is making the Super Bowl a social media event. How does Brand Bowl work? Super Bowl viewers are encouraged to tweet about their favorite ads using the hashtag, #BrandBowl. Twitter will keep score of which ads receive the most buzz via tweets and will report the winners.

Hear what Christian and Andy, of Mullen and Radian6, have to say about measuring sentiment for all Super Bowl ads.

In 2010, over 60,000 viewers gave their two cents on which brand was best. Check out the top 10 brands from the 2010 Brand Bowl and remember to keep score of your top 2011 picks and share them here or on the Brand Bowl wall post on the G/J Facebook page Feb. 6th!

Share and Enjoy:
  • Print
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • Reddit
  • Tumblr
  • Twitter

Right Before Your Eyes

Friday, November 12th, 2010

I’m kind of obsessed with projection mapping videos lately. Here’s a mindblowing one that just came out from Ralph Lauren; keep in mind that the entire thing was projected on a building in New York.

The Official Ralph Lauren 4D Experience – New York from Ralph Lauren on Vimeo.

Share and Enjoy:
  • Print
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • Reddit
  • Tumblr
  • Twitter

Run!

Thursday, October 21st, 2010

Here’s a fun campaign from MINI out of Stockholm. Download the app and hunt for the virtual MINI on your phone. Once you get close, “Take it” and then run because all of the other participants can take it from you if they get within 50 meters. If you hold the MINI in your possession for one week, you win the new MINI Countryman (a real one).

I can see this being super intense once you’re playing it and I love the concept of a mobile game converging with reality.

Share and Enjoy:
  • Print
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • Reddit
  • Tumblr
  • Twitter