Posts Tagged ‘Facebook’

The Black Door

Friday, September 16th, 2011

The essence of interior design will always be about people and how they live. It is about the realities of what makes for an attractive, meaningful environment. ~ Albert Hadley

When interior designer Jessica Nakata of The Black Door Interior Design firm was in search of a marketing communications and interactive company to redesign her website, she turned to Gunn|Jerkens for our expertise. The new website’s architecture and creative was strategically designed and developed to complement The Black Door’s brand image – simplistic and chic.  To achieve this goal, we refreshed the logo type and created a logo mark element, which can be used as an icon and helps to create brand identity outside of the logo type. A new light-colored patterned background was also incorporated into the layout. And to showcase Jessica’s beautiful design work, stunning photography of her projects was utilized as the central focal point of the site.

The end result is a visually stimulating, clean and sophisticated design that is intuitive to navigate, making it very user friendly.

In addition to the new website, Jessica has set up a Facebook page, used for sharing her work and providing interior design tips and ideas to her audience. By building a business page, The Black Door Interior Design will gain additional exposure, helping to increase brand awareness and further develop the search engine optimization (SEO) strategy already in place.

Jessica was a great client to work with. Her expertise in design and her willingness to let us in on her creative process made this project a fun and memorable one.

To stay up to date on all the new and innovative happenings at Gunn|Jerkens, check back often, follow us on Twitter (@GunnJerkens) and “Like” us on Facebook.

Claim It Or Lose It

Friday, August 12th, 2011

An unclaimed Facebook page is like an unclaimed star on Hollywood Boulevard. You know that someone’s name should be on that star, but you don’t know whose and don’t know when that star will be claimed. Likewise, when you see an unclaimed Facebook page, you know the page is representative of a certain brand, but it’s unclear as to whether or not a designated representative of the company is moderating that page. For all you know, it could be your next door neighbor or that disgruntled patron who now spends countless hours posting blog stories about how horrible his customer experience was during his last encounter with the brand.

According to a recent article titled “Unclaimed Facebook Pages Torment the Fortune 50,” by B.L. Olman, managing director of emerging media at Proof Integrated Communications, Fifty-eight percent or 29 of the Fortune 50 companies have an official Facebook page. Forty-two percent or 21 of the Fortune 50 have at least one unclaimed Facebook page – sometimes in addition to their official Facebook pages, and sometimes as their only representation on Facebook. Who is managing these unofficial pages on behalf of the brand?

Facebook actually created community pages using information found on Wikipedia. While the free exposure might initially be enticing – it’s actually highly detrimental to the brand’s reputation. Anyone in the Facebook universe can add photos, information, videos, negative reviews and spam, just to name a few, and there’s nothing your company can do about it – it’s a reputation management nightmare!

Don’t let someone else take control of your brand’s social presence. Be proactive rather than reactive – claim your company’s Facebook page today!

To stay up to date on all the new and innovative happenings at Gunn|Jerkens, check back often, follow us on Twitter (@GunnJerkens) and “Like” us on Facebook.

Celebrate Social Media Day!

Thursday, June 30th, 2011

Social media tools have become like Starbucks runs. If you don’t visit one at least once a day, something is seriously amiss.

Social media tools: we all use them. So why not celebrate them?

Mashable.com created Social Media Day to do just that.

Today, June 30, Mashable.com invited fans of social media websites and networks to join together and praise the technology that links us to each other.

Mashable.com, a website devoted to social and digital media, technology and internet cultural news, created Social Media Day in 2010. Although it is a relatively new (and unofficial) holiday in the US, Social Media Day has garnered attention and support around the world. The state of Arizona, New York City and eight other cities (Victoria and Vancouver, B.C.; Las Vegas and Reno, Nevada; San Carlos and San Jose, California; Dublin, Ireland; and Toronto, Canada), have officially proclaimed June 30 as Social Media Day. Pretty wild, eh?

Social Media Day happened everywhere. Mashable.com’s Meetup page boasted a vast array of participating cities. From San Francisco to New York and from Antwerp to Buenos Aires, people from all over the globe showed interested in meeting (and Tweeting) in celebration of social media.


Although some city Meetups were more organized than others- San Francisco’s celebration took place at the indoor trampoline park House of Air—all social savvy tech users were encouraged to meet up in some way and say “Hooray!” to updates, virtual walls, news feeds and alerts.

The hosts of these updates go by recognizable names: Twitter, Tumblr, Flickr, Foursquare, Yelp and of course, the irrepressible Facebook. These websites have become as integral to our daily communication as actual face-time conversations.

Social media not only connects us to each other in real time but also to information, events, trends and possibilities. In spite of distance, weather and time (elements that would naturally divide us), social media users remain closely knit in the bonds of community, friendship, business and common interests.

With this in mind, why wouldn’t we celebrate such a wonderful, revolutionizing tool?

Did you celebrate Social Media Day? We want to hear how social media has impacted your life and communication, so tell us about it!

To stay up to date on all the new and innovative happenings at Gunn|Jerkens, check back often, follow us on Twitter (@GunnJerkens) and “Like” us on Facebook.

Top 5 Things Your Facebook Profile Picture Could Be Saying About You

Friday, June 10th, 2011

Each of us on Facebook understands that picking a profile picture is a very big deal. This the first image that people visiting your profile will see. For example, if you haven’t been in contact with your high school class since graduation, people will more than likely remember you a certain way and be even more interested in how you look after all the years they haven’t seen you.

Remember the 1997 movie, Romy & Michelle’s High School Reunion? Well, Facebook is sort of like an online class reunion. Every one is anxious to see if the jock and head cheerleader gained weight, or if the brainy nerd is now the suave and wealthy CEO of a major tech company or if the kid who played in the school band is now a famous musician. It’s safe to say that after 20 years everyone wants to make the best impression possible.

Here are the top five basic types of Facebook profiles pictures:

  • Type 1 – The Portrait: A clear photo of the subject from the waist (or higher) up and includes the entire face.
    • What does it say about you? That you are a normal, well-adjusted adult who is confident in your appearance.
  • Type 2 – The Far & Away: The subject is so far from the camera that you can discern there is a person in the frame, but can’t pick out any details of his face or appearance.
    • What does it say about you? You are a private person who doesn’t want any old gawker knowing what the hell you look like. You are probably slightly shy and reserved until people get to know you.
  • Type 3 – The Up Close & Personal: The subject is so close to the camera that you can only see part of her face or appearance.
    • What does it say about you? You want people to think that you don’t want to be recognized on Facebook, but you really do and you mask that in pseudo artiness.
  • Type 4 – The Family Photo: A photo of the subject’s children and/or baby usually without the subject.
    • What does it say about you? Being a mother or father is the most important job there is.
  • Type 5 – The Party Picture: The subject, often with someone else, clearly at a party. She may be holding a drink, drinking a drink, dancing, or giving duck lips at the camera.
    • What does it say about you? You are young and will one day regret this picture and replace it with a wedding picture and then pictures of your children.

There are at least five other types of basic profile pictures, each with their own meaning.

Is your picture saying what you want it to say about you?

To stay up to date on all the new and innovative happenings at Gunn|Jerkens, check back often, follow us on Twitter (@GunnJerkens) and “Like” us on Facebook.

Jen’s Big Race Weekend

Thursday, September 9th, 2010

Jennifer Fidelman is leaving for a few days to run in The 5th Annual Nation’s Triathlon To Benefit The Leukemia & Lymphoma Society. She’s been training for a while now, even denying herself some of the yummy treats we have during our office lunches for the past few months. I thought it would be nice tell her story before she leaves for Washington D.C. to join 6,000+ other athletes for the big race.

Jennifer has been training for The Nation’s Triathlon for about five months. Her workout schedule is intense: she’s training six days a week which includes a coached swim every Wednesday and an ocean swim every Saturday. Saturdays are also when she does her “brick” workouts where she trains for two disciplines back-to-back. She’s been training so hard that she’s the Mayor of her gym on Foursquare and she has the Swimmies badge!

Of course I had to know about her diet! She’s started hydrating for the race already to help prepare. Her food schedule for the next few days looks like this:

  • Day before: Lots of carbs, including the “Inspiration Dinner” with lots of pasta
  • Day of the race: Her coach’s mantra is “Nothing new on race day” so that isn’t going to be a day where she’s trying new food. She’s going to go with some peanut butter and bread and maybe a hard-boiled egg in the morning and then some energy bars for during the race. (She is the energy bar queen; she was rattling off names of bars I’ve never heard of!)
  • Post-race: Party time where she can celebrate with her team by pigging out and dancing!

Most importantly, using e-mails and Facebook (even Facebook ads!) to reach out to her network of friends, Jennifer successfully raised $3,000 for The Leukemia and Lymphoma Society; since she started training for races five years ago, she’s raised over $20,000 for the organization.

To read more about Jennifer’s motivation, or to continue donating to support her training and the cause, you can visit her fundraising page through Team in Training.

Join us in wishing Jennifer (and her entire team) luck with her race in D.C. this weekend!

Running from the Past

Thursday, August 19th, 2010

In an article published in yesterday’s edition of the Daily Telegraph, Google CEO Eric Schmidt predicted that in the future, the youth of today will find it necessary to change their names to avoid the embarrassing online exploits of their former selves. (That article can be read here)

Now, far be it from me to disagree with the Chief Executive Officer of Google, but as a youth of today, I feel compelled to at least state my opinion on the matter. The question of how the children of the social media generation will deal with the skeletons in their online closets has been coming up since the very beginnings of social media. Often mentioned in this discussion are the pictures that many youths post of themselves at parties with alcoholic beverages. One article that I read (though I can’t recall where) argued that these types of irresponsible online posts will one day become so common that their existence will become irrelevant, and while I don’t entirely agree, the point is an interesting one. A more striking argument is that the youth of today are becoming increasingly savvy to the potential hazards connected to the things they post.

Today’s youth are actually censoring and, in turn, branding themselves at younger ages than ever before. Studies have shown that children are actively maintaining their profiles in such a way so as to paint themselves in a positive light. I’ve even seen parties where cameras weren’t allowed at all for this very reason, and I believe this kind of behavior is becoming the rule as opposed to the exception. The answer to how people deal with the embarrassing things they post online is becoming more and more that they don’t post them in the first place.

While it’s true that some may find themselves troubled by their online past, I doubt very seriously that we will see a surge in changed identities anytime soon. If social media changes anything, it won’t be people’s names; it’ll be the maturity with which young people present themselves online. While the world of social media may seem like a strange unexplored territory, these types of issues are nothing new. I’m sure that people asked many of these same questions when the personal camera was first invented, and I think we’ve turned out just fine.

5 Awesome Things About the Awesometown Campaign

Thursday, May 27th, 2010

First some background information: Newhall Land wanted to reenergize Valencia, a master-planned destination in the city of Santa Clarita, California. They really wanted to get folks excited about the area again (it had been off the radar for a while), and also to spread awareness to potential homebuyers outside of the Santa Clarita Valley area. Okay, so now you know that part. Here are five of our favorite things that came out of the campaign.

  1. The Real People of Valencia – Before the campaign was conceived, team members got to know Valencia through its residents. After all, they are the experts. It was amazing (and instructive) to hear the enthusiasm they have for their community. Just casually chatting with them, we captured unsolicited responses about the great schools, safe neighborhoods and outstanding local amenities – they sounded like professional spokespeople! And almost every person that spoke with us described it as “awesome.” We couldn’t have asked for better inspiration.
  2. Valencia Online – Part of the campaign was creating a strong online presence for Valencia. To do this we looked at the existing activity – and wow, was there a lot. We discovered that there were plenty of blogs, Facebook pages with healthy interaction, reviews of local venues and more. We leveraged that participation to create an online community center in the form of an all-new website, blog, Facebook fan page and Twitter profile. Within weeks, there were thousands of followers, great conversations and loads of comments about the new campaign. It was thrilling to see the fan base populate so quickly, and to see the passion come out in real time.
  3. The Response – Social media sites made it easy to measure immediate reactions to the campaign. It was so fun to do Twitter searches right after we launched and read all of the “I think I just saw a bus that said ‘Awesometown’” types of updates. It was kind of funny how quickly the name stuck and people started referring to Valencia as “Awesometown.” We were thinking that we should create an “Awesometown” location in Foursquare; before we had the chance to, a resident had already done so. The fact that the concept ended up getting embraced by residents let us know that people were seeing and thinking about the campaign.
  4. The Creative – In the initial concepting of the reintroduction campaign, the client let us know that they wanted something that would make a splash in their advertising. By working with a client that was game for something unique and creative, our team really got the chance to shine and explore ideas that might have been too “out there” for other projects. Everything from the copy to the photography to the ad design is different than anything else we’ve created here at Gunn/Jerkens; it’s much more cheeky and fun. And because the designs were so eye-catching, we were able to share lots of Twitpics with the team of people snapping shots of billboards and other ads with their phones.
  5. The Contest – This was a blast. We asked for submissions that demonstrated what makes Valencia “awesome,” and the entries were great. We received hilarious music videos, cute poems, short stories, beautiful photography – the works! It was terrific to see so many people getting so excited to be involved in this whole project, and it was a lot of fun watch it all come together.

So what’s next? You’ll just have to wait and see!

Web 2.0 Expo 2010 – How Does that Brand Make You Feel

Friday, May 7th, 2010

I’m back in Long Beach and I’m still coming down from information and idea overload I experienced at the Web 2.0 Expo this week. I started digging into my tote bag of handouts and other goodies from the Expo Hall to pass out to the right teams, and I still have a lot to sift through. I’ll probably need to do a series of blog posts or something with more interesting tidbits from the week. To start, here’s something insightful from my last day in SF.

I went to a session on about Brands and Customer Communication and one of the speakers was Ilana Rabinowitz from Lion Brand Yarn. When you think of a yarn company, you might not think of a company that’s on the forefront of social media, but I love how the Lion Brand Yarn uses their social media presence as a way to connect with their customers. Ilana spoke about the fact that, at the core, all of the decisions they make are based on emotions, including their buying decisions. At the craft store, their products are just one section of a huge wall of yarn; social media lets them create that emotional bond with their customers.

Go to their Facebook page to see how they’re creating a community surrounding their brand. They aren’t just racking up “Likes” for the sake of having a large number; their fans are commenting on posts and contributing to the community. In late April they asked a simple question – “What’s your favorite rainy day crochet or knit project?” – and they received over 860 responses. Similarly, their blog posts give customers the opportunity to share their experiences and points of view. A good example is when they asked which activity “makes you better,”  knitting or crocheting. Browsing through the hundreds of comments, you’ll read some simple and some emotional words about what knitting or crocheting brings to a customer’s life. And those emotions are immediately getting attached to Lion Brand Yarn who gave them this forum to share. (You can check out some top responses in this later blog post. (more…)

Web 2.0 Expo 2010 – Day One

Wednesday, May 5th, 2010

My first day at the Web 2.0 Expo was quite full and incredibly eye opening. There are so many different people here! In one room I can chat with a reporter from a Mexican newspaper; at lunch I can talk to someone that works with programmers for Open Table; and then later I can mingle with a developer for tech startups from Sweden. It’s so great to get to hear all of these different points of view. Especially for me, working in media, it is very interesting to absorb opinions on how Web 2.0 is going to have to generate new metrics to help it speak the same metrics language as traditional TV or radio. But the difference is that the web can tie into your social profile and direct advertising in  a way other media can’t, so there is a level of interaction you have to look at in a way that is completely different and, to me, even more important.

Here are some of my favorite parts of the first day:

  • I loved the presentation from Alexa Andrzejewski, founder of Foodspotting, which was all about working toward creating a unique user experience, from the development of your site to selling the concept to partners. I was really impressed with the unique steps she took in developing her vision and communicating it with others. For example, one of the ways she devised Foodspotting was by playing “make believe,” going around as if the mobile app already existed and imagining how it would be used as a part of day-to-day life. I think this is applicable not only to startups but also to existing products: it might be helpful for anyone to take a step back and imagine your product, or even your website, as if you were a customer, and think about what functionality you’d want to see to make your experience better.It was also fascinating how Alexa created an “experience poster” when pitching Foodspotting, which was basically an outline of her vision that illustrated problems the site would solve, some of the benefits for a user and metaphors she used during development. She didn’t want people to get caught up in something like the design; she wanted to make sure they understood and believed in her vision as that is ultimately what will drive the product.Luckily, she has posted the slides for sharing at http://bit.ly/uxvision. Check it out if for no other reason than to see how creative and fun they are. You can also follow her on Twitter to learn more at @ladylexy or @foodspotting.
  • The Keynotes were full of many engrossing speakers. June Cohen (@junecohen) discussed how the TED conference decided to start sharing the talks from the conference for free. You might think that giving away your content for nothing is a crazy business model, and June said that she was aware of the risk, but they found that this practice actually created an even higher affinity toward the TED brand, and that ticket prices for the conference even increased. Ultimately their willingness to share information resulted in a highly a trusted brand that now draws millions of users, and also led to TEDx: mini-TED conferences that are hosted all over the world.
  • The day ended with Ge Wang (@gewang) whose company Smula develops iPhone apps. He demoed some of them live, which was really fun. The cool thing about the apps isn’t just that they can make your screen look like a lighter flame, but that they can use your phone’s signal to track where you are and map out where all users have lit their lighter (one devoted fan was able to write “hi” on map by walking up and down streets with their lighter app). But overall it was the sense of thinking about unique apps that people would actually use that was most inspiring.

If you want more timely updates throughout the day, check out @gunnjerkens on Twitter, or you can search the #w2e hashtag on any social site. By the way, Paul Buchheit from Facebook was  interviewed as part of the Keynote presentations and he said that the trend he’s seeing the web going is more “small” communications like tweets or a simple thing like Facebook’s “Like” feature. These make it easier to keep a level of interaction but without as much “commitment.” Makes sense since smartphones make it so easy to write smaller missives throughout the day instead of something longer (and if you’ve made it to the bottom of this blog post, you might appreciate that, too). So there’s another plug to follow us on Twitter!

Web 2.0 Expo 2010 – San Francisco, Here I Come!

Monday, May 3rd, 2010

I am super excited to leave today for San Francisco to attend this week’s Web 2.0 Expo. There will be tons of great speakers, exhibitors and fellow attendees exchanging ideas about the latest innovations for the web.

Looking at the schedule of workshops and keynotes, it is kind of overwhelming to narrow down which of the topics I want to tackle at any given time since so many sessions run concurrently. The sessions cover everything from social media case studies and theory to application programming/development to business strategy, so I tried to give myself a good mix of topics so I can come back feeling like I can look at the  web in a way I might not have done before. I’m  planning on checking out some sessions that can help with some of our clients’ current campaigns (such as encouraging social media engagement) and then some sessions that are more forward thinking (like creating augmented realty experiences on mobile). We always encourage our clients to try new things, so hopefully this week will bring new innovative concepts to upcoming brainstorming sessions here at G/J.

It’s only fitting that the website for such an event incorporated a social aspect to help attendees prepare for the week. By registering in the Attendee Directory, I got to browse the list of attendees and speakers and check out their company websites and personal Twitter accounts. There were also groups on Facebook and LinkedIn to connect attendees and share information about the event. With everyone’s social profiles – including where they work, what they do, what their interests are – so readily available, it was easy for me to find people who I’d like to meet at the Expo; people with some knowledge that I can bring back to Long Beach.

The site let me make the schedule I built public to share with other attendees; you can check out what I have on my schedule here.  I can’t even count how many times I’ve changed this so I might end up in something completely different!

Stay tuned to Smoking Gunn for my thoughts from Web 2.0 Expo. Or you can stay up-to date by following us on Twitter or you can search the #w2e hashtag for thoughts from everyone there.