Posts Tagged ‘Twitter’

Happy 9.02.10!

Thursday, September 2nd, 2010

Sometimes I’ll see the most random trending topic on Twitter and wonder, “Why is the country/world talking about this?”

I noticed that “Peach Pit” was trending today and immediately became curious as to why this pop culture institution had re-entered public consciousness. Guess what: Today is September 2, 2010 aka 9.02.10

Any Beverly Hills, 90210 fans from back in the day, closet or otherwise? (We’ll pretend the new version doesn’t exist.) I love how Twitter can expose pop culture moments like this just from letting users know what people are talking about right now. By the way, if you’re concerned for the country because “Peach Pit” is trending, you should know that “Stephen Hawking” is a trending topic as well thanks to his latest book.

Make your 9.02.10 a good one!

Running from the Past

Thursday, August 19th, 2010

In an article published in yesterday’s edition of the Daily Telegraph, Google CEO Eric Schmidt predicted that in the future, the youth of today will find it necessary to change their names to avoid the embarrassing online exploits of their former selves. (That article can be read here)

Now, far be it from me to disagree with the Chief Executive Officer of Google, but as a youth of today, I feel compelled to at least state my opinion on the matter. The question of how the children of the social media generation will deal with the skeletons in their online closets has been coming up since the very beginnings of social media. Often mentioned in this discussion are the pictures that many youths post of themselves at parties with alcoholic beverages. One article that I read (though I can’t recall where) argued that these types of irresponsible online posts will one day become so common that their existence will become irrelevant, and while I don’t entirely agree, the point is an interesting one. A more striking argument is that the youth of today are becoming increasingly savvy to the potential hazards connected to the things they post.

Today’s youth are actually censoring and, in turn, branding themselves at younger ages than ever before. Studies have shown that children are actively maintaining their profiles in such a way so as to paint themselves in a positive light. I’ve even seen parties where cameras weren’t allowed at all for this very reason, and I believe this kind of behavior is becoming the rule as opposed to the exception. The answer to how people deal with the embarrassing things they post online is becoming more and more that they don’t post them in the first place.

While it’s true that some may find themselves troubled by their online past, I doubt very seriously that we will see a surge in changed identities anytime soon. If social media changes anything, it won’t be people’s names; it’ll be the maturity with which young people present themselves online. While the world of social media may seem like a strange unexplored territory, these types of issues are nothing new. I’m sure that people asked many of these same questions when the personal camera was first invented, and I think we’ve turned out just fine.

Look Who Decided to Start Making Money: A Look at Promoted Tweets

Wednesday, June 23rd, 2010

Promotional Tweet

It’s been a long time coming, but Twitter has finally started utilizing promoted tweets. If you are unfamiliar with Twitter (and/or that last sentence made no sense to you) don’t feel bad, it just means that you have better things to do than reducing your life into 140 characters at a time – that said, I am a Twitter fanatic.

To truly understand the importance of promoted topics, you really need to understand the power of having a topic trend on Twitter. Luckily, Twitter’s own site does a pretty good job of explaining itself. This entry in particular does a good job of explaining the power of trending topics.

For marketers, promoted tweets mean a lot of things. Most importantly, they give businesses a way to direct the conversation surrounding their brand. In the past, marketing items on Twitter in such a way so that they trend has been nearly impossible. Even when a topic receives a lot of attention, it’s rarely able to trend with such topics as “Justin Bieber” or “Your mommas so ugly.” With promoted tweets, marketers have a much better chance of being seen and therefore trending. The specifics of promoted tweets are fairly complicated, but Twitter’s recent blog explains how influential they can be, as well as what the future holds in store.

Thanks for reading,

-@allansteiner

Web 2.0 Expo 2010 – How Does that Brand Make You Feel

Friday, May 7th, 2010

I’m back in Long Beach and I’m still coming down from information and idea overload I experienced at the Web 2.0 Expo this week. I started digging into my tote bag of handouts and other goodies from the Expo Hall to pass out to the right teams, and I still have a lot to sift through. I’ll probably need to do a series of blog posts or something with more interesting tidbits from the week. To start, here’s something insightful from my last day in SF.

I went to a session on about Brands and Customer Communication and one of the speakers was Ilana Rabinowitz from Lion Brand Yarn. When you think of a yarn company, you might not think of a company that’s on the forefront of social media, but I love how the Lion Brand Yarn uses their social media presence as a way to connect with their customers. Ilana spoke about the fact that, at the core, all of the decisions they make are based on emotions, including their buying decisions. At the craft store, their products are just one section of a huge wall of yarn; social media lets them create that emotional bond with their customers.

Go to their Facebook page to see how they’re creating a community surrounding their brand. They aren’t just racking up “Likes” for the sake of having a large number; their fans are commenting on posts and contributing to the community. In late April they asked a simple question – “What’s your favorite rainy day crochet or knit project?” – and they received over 860 responses. Similarly, their blog posts give customers the opportunity to share their experiences and points of view. A good example is when they asked which activity “makes you better,”  knitting or crocheting. Browsing through the hundreds of comments, you’ll read some simple and some emotional words about what knitting or crocheting brings to a customer’s life. And those emotions are immediately getting attached to Lion Brand Yarn who gave them this forum to share. (You can check out some top responses in this later blog post. (more…)

Guy Kawasaki Talks Twitter, Blows Minds

Wednesday, May 5th, 2010

While Richard is off in San Francisco, I am virtually attending this year’s Social Media Success Summit – a month-long, online event. Yesterday marked the kickoff of the event with a very informative presentation from Mr. Guy Kawasaki.

If you’re unfamiliar with Kawasaki, he is one of the most active marketers on Twitter. He’s also the wizard that brought us AllTop.com, which is a must-explore site in my book. The day I discovered this site was like the day I first tasted sushi – quite epic.

Guy’s presentation covered tons of fantastic search tricks and tools that even I, in my extreme geekiness, had never heard of. He definitely knows every angle of Twitter and how to maximize real-time search to propel your mission, whatever it may be. Some of the insight he had to share was really mind blowing, and his blunt approach to addressing Social Media concerns was very refreshing.

Some quick links to check out are: AllTop.com, @CleverAccounts, SmartBrief and ObjectiveMarketer.com

I’m looking forward to a full month of incredible content, so stay tuned for more goodies!

Web 2.0 Expo 2010 – Day One

Wednesday, May 5th, 2010

My first day at the Web 2.0 Expo was quite full and incredibly eye opening. There are so many different people here! In one room I can chat with a reporter from a Mexican newspaper; at lunch I can talk to someone that works with programmers for Open Table; and then later I can mingle with a developer for tech startups from Sweden. It’s so great to get to hear all of these different points of view. Especially for me, working in media, it is very interesting to absorb opinions on how Web 2.0 is going to have to generate new metrics to help it speak the same metrics language as traditional TV or radio. But the difference is that the web can tie into your social profile and direct advertising in  a way other media can’t, so there is a level of interaction you have to look at in a way that is completely different and, to me, even more important.

Here are some of my favorite parts of the first day:

  • I loved the presentation from Alexa Andrzejewski, founder of Foodspotting, which was all about working toward creating a unique user experience, from the development of your site to selling the concept to partners. I was really impressed with the unique steps she took in developing her vision and communicating it with others. For example, one of the ways she devised Foodspotting was by playing “make believe,” going around as if the mobile app already existed and imagining how it would be used as a part of day-to-day life. I think this is applicable not only to startups but also to existing products: it might be helpful for anyone to take a step back and imagine your product, or even your website, as if you were a customer, and think about what functionality you’d want to see to make your experience better.It was also fascinating how Alexa created an “experience poster” when pitching Foodspotting, which was basically an outline of her vision that illustrated problems the site would solve, some of the benefits for a user and metaphors she used during development. She didn’t want people to get caught up in something like the design; she wanted to make sure they understood and believed in her vision as that is ultimately what will drive the product.Luckily, she has posted the slides for sharing at http://bit.ly/uxvision. Check it out if for no other reason than to see how creative and fun they are. You can also follow her on Twitter to learn more at @ladylexy or @foodspotting.
  • The Keynotes were full of many engrossing speakers. June Cohen (@junecohen) discussed how the TED conference decided to start sharing the talks from the conference for free. You might think that giving away your content for nothing is a crazy business model, and June said that she was aware of the risk, but they found that this practice actually created an even higher affinity toward the TED brand, and that ticket prices for the conference even increased. Ultimately their willingness to share information resulted in a highly a trusted brand that now draws millions of users, and also led to TEDx: mini-TED conferences that are hosted all over the world.
  • The day ended with Ge Wang (@gewang) whose company Smula develops iPhone apps. He demoed some of them live, which was really fun. The cool thing about the apps isn’t just that they can make your screen look like a lighter flame, but that they can use your phone’s signal to track where you are and map out where all users have lit their lighter (one devoted fan was able to write “hi” on map by walking up and down streets with their lighter app). But overall it was the sense of thinking about unique apps that people would actually use that was most inspiring.

If you want more timely updates throughout the day, check out @gunnjerkens on Twitter, or you can search the #w2e hashtag on any social site. By the way, Paul Buchheit from Facebook was  interviewed as part of the Keynote presentations and he said that the trend he’s seeing the web going is more “small” communications like tweets or a simple thing like Facebook’s “Like” feature. These make it easier to keep a level of interaction but without as much “commitment.” Makes sense since smartphones make it so easy to write smaller missives throughout the day instead of something longer (and if you’ve made it to the bottom of this blog post, you might appreciate that, too). So there’s another plug to follow us on Twitter!

Web 2.0 Expo 2010 – San Francisco, Here I Come!

Monday, May 3rd, 2010

I am super excited to leave today for San Francisco to attend this week’s Web 2.0 Expo. There will be tons of great speakers, exhibitors and fellow attendees exchanging ideas about the latest innovations for the web.

Looking at the schedule of workshops and keynotes, it is kind of overwhelming to narrow down which of the topics I want to tackle at any given time since so many sessions run concurrently. The sessions cover everything from social media case studies and theory to application programming/development to business strategy, so I tried to give myself a good mix of topics so I can come back feeling like I can look at the  web in a way I might not have done before. I’m  planning on checking out some sessions that can help with some of our clients’ current campaigns (such as encouraging social media engagement) and then some sessions that are more forward thinking (like creating augmented realty experiences on mobile). We always encourage our clients to try new things, so hopefully this week will bring new innovative concepts to upcoming brainstorming sessions here at G/J.

It’s only fitting that the website for such an event incorporated a social aspect to help attendees prepare for the week. By registering in the Attendee Directory, I got to browse the list of attendees and speakers and check out their company websites and personal Twitter accounts. There were also groups on Facebook and LinkedIn to connect attendees and share information about the event. With everyone’s social profiles – including where they work, what they do, what their interests are – so readily available, it was easy for me to find people who I’d like to meet at the Expo; people with some knowledge that I can bring back to Long Beach.

The site let me make the schedule I built public to share with other attendees; you can check out what I have on my schedule here.  I can’t even count how many times I’ve changed this so I might end up in something completely different!

Stay tuned to Smoking Gunn for my thoughts from Web 2.0 Expo. Or you can stay up-to date by following us on Twitter or you can search the #w2e hashtag for thoughts from everyone there.

Tweet-thropology

Tuesday, April 13th, 2010

Sometimes you just happen upon some odd people that end up fascinating you. Here’s a rundown of some random, fun and/or odd Twitter accounts that I’ve discovered.

1) I don’t have kids so maybe this is some sort of phenomenon that’s been happening for a while now that I’ve just been in the dark about: babies with their own Twitter accounts (!). Check out Eva (@babywaldow) talking about breast milk and posting Twitpics of herself. She also has fun conversations with fetuses like @BmoreBunInDaHon and @babyberto, sending encouraging messages to them about how life is much better outside of the womb. I think it’s fun to give the kid a little personality this way – it seems like it would be a lot more interesting for family members or friends than just pictures.

2) Even inanimate objects can Tweet. Instead of checking your watch, try keeping time by following @big_ben_clock (yes, that Big Ben). Or if you want to know what goes on inside the “mind” of a bridge, try following @towerbridge to see when it opens and closes. If you’re dying to know what it’s like in outer space, who better to give a play-by play than the Voyager 2? Although just a few hours before I wrote this, it sent an ominous tweet:

There is a tiny, tiny, tiny, chance I will ever be found again. Tiny.

3) Are you a fan of PostSecret? If so, SecretTweet.com might be for you. The site lets users share secrets with the world, which then enter the Twitter-verse anonymously on the site’s Twitter account (@secrettweet). Like PostSecret, the submitted secrets range from scandalous to sad to slightly evil. I guess that’s the beauty of the internet being a space where everyone can have a voice.

Does anybody out there have someone unique that they follow on Twitter, and whom we should check out?

When Do You Get Any Work Done?

Monday, April 12th, 2010

We were a part of a great session on Friday morning with a group of national builders that are curious about social media. Talking about emerging technology always inspires some terrific discussion and valid questions about where we are heading.

One of my favorite questions that always comes up in these presentations is “When do people get any work done?!”

It’s a valid concern coming from any business owner. You hear that a presence on Twitter, Facebook, YouTube, etc. is important, and that someone will need to be put in charge of managing those profiles. That’s all fine and good, but when is that manager going to have time to perform their main job duties – you know, the work they were hired to do in the first place?

I think that the answer can be found in looking at the culture shift that has occurred. Unlike years before, we now have instant communication and endless information at our fingertips. People now expect faster results and responses, which means that the new generation of employees is already trained to multi-task and perform at a quicker pace. They are emailing a client, researching, editing, etc., all at the same time. So what is another 15 seconds to update Twitter?

It’s all about time management – and isn’t that what it’s always been about?

Sure, all of these new responsibilities can add up and take a chunk of time out of the day. However, the idea that employees will just kick their feet up and waste away online is a tad dramatic. Of course, if that does become a problem, then that employee is probably in the wrong position anyway. Maybe they would be better suited as an ottoman tester.

Moore for Your Money: How Social Media Sold a Home in Less than a Week.

Monday, March 15th, 2010

The awesome power of Twitter!Many of our clients and contacts are interested in learning how Social Media can assist with home sales. It’s a question that comes with a lot of preconceived notions about social technologies—i.e. that they are only used to update friends with what you had for breakfast—as well as some deep-seated fears of transparency and the potential for negative feedback.

However, if you take the plunge and trust in the power of social networks, community and honest sales, then these new methods of sales and customer service can have an immediate and positive effect on your business. Be it small, large or even for a one-time exchange, Social Media is a powerful tool.

Need an example? Tim Moore, digital solutions specialist for the New York Times Company, recently tried a cool sales experiment that shows the kind of impact that social technologies can have. Moore set out to sell his home in 72 hours or less using only social tools—no realtors, only connections. And how did it go?

His home did not sell within 72 hours—it sold within 50.

I had the wonderful opportunity to speak with Mr. Moore this afternoon about his experience. Enthusiastic and passionate about his industry, Moore said, “The simplicity of Social Media can pay off in really big ways.” When asked how he began his mission he revealed, “I grabbed a Coke from the fridge, picked up my iPhone and went from there. I just asked myself what questions I would have when buying a new home, and made sure I included every detail, even the embarrassing ones.”

Check out the full case study that Moore put together here. And be sure to check back for updates from Moore who will be starting a new series of posts on Twitter for small businesses.